SMS is very much alive! We are always hearing of some cool applications and services that utilize SMS to engage customers. Here are a few examples:
- Text message program that sends SMS to smokers in order to quit smoking (US). The program can either be ordered by a smoker or by friends and families of smokers. The smoker will receive text messages to show the damage that smoking does to your health.
- SMS alerts for pregnant women (India). The SMS alerts will go from reminding the patients about their doctor appointments to the diet they should follow to have a healthy pregnancy.
- Free real time text message sewage alerts after raw sewage is discharged (England and Wales). Sites included in the Sewage Alert Service offer surfers, water sports enthusiasts and beach users the best beach experience possible.
- The Namibian Domestic Workers Union performed a survey by SMS to allow the public to send their opinion on the appropriate wage category for domestic workers. This data would be gathered to come up with a proposal for a minimum wage formalized to the Ministry of Labour and Social Welfare.
- SMS program in Florida (US) to allow patients to send a text message to a dedicated SMS short code in order to instantly receive a message that lists the emergency room wait times for participating hospitals in their area.
- SMS system that allows citizens to learn the level of contamination due to ozone, in order to help those with breathing problems and conditions of asthma (Spain).
- Alerts via text message to warn of possible flooding, sent through the 93 water level sensors installed island wide in various locations (Singapore).
The most unusual I heard of? An SMS system alert for incoming missiles as an alternative to sirens (Israel)!
How do these services work? Users subscribe or sign up by sending a text message to a Long Code or a shortcode associated with this service.
If any of these modern technologies gave you an idea to implement an SMS service for your business or organization, you could start by visiting SMS providers like Nexmo SMS API, where I work as the Community Manager :)